Frequently asked questions

You tell us the medicine or medical supply you need (and upload your prescription if it's a medicine). Our team then contacts pharmacies and medical suppliers — starting near you and widening across Nigeria — until we find one with it in stock. You get the supplier details and price, and you decide whether to collect it.

No. As well as prescription and over-the-counter medicines, we help you find medical supplies and consumables — things like catheters, oxygen and nebulizer masks, infusion pumps, IV cannulas, colostomy bags, and more. If it's a medical item, we'll try to find it.

For prescription medicines, yes — you must have a valid prescription from a licensed healthcare provider, and you upload a clear photo or PDF when you start a search. For medical supplies and consumables, no prescription is needed.

findmed.ng is free to use while we pilot the service. You only pay the pharmacy or supplier for the item itself when you collect it.

Many searches are matched within a day. Hard-to-find or specialist items can take a little longer while we widen the search to other cities and states.

If we can't locate your medicine or supply, we'll tell you and keep your request open so we can try again as stock changes. You're never charged a search fee.

Your prescription and request details are private to you and our search team. We never share them publicly.